• Support

Pre-sale Support

used excavator test

01. Live Video Inspection Via WhatsApp / WeChat

Worried about receiving a mismatched machine? Click to schedule a live video call with our engineers directly from our yard!

  • Live Yard Walkaround: We support instant live video inspections. We will walk you to the machine, start the engine, show the serial numbers, and perform hydraulic tests on camera.
  • Real Stockist, No Brokers: 100% real source from our own physical yard. You can verify our inventory and facilities via video call anytime.

02. 21-Point Test：One fully transparent quality control system. Zero hidden defects.

21-Point Rigorous Checklist: Our certified mechanics thoroughly test the Engine (no blow-by), Hydraulic Pump, Valves, and Track wear.
3-Major Component Video Pack: Before loading, we send you a standardized video bundle proving the machine’s real power:

  • Cold Start: Smooth engine ignition with zero black/blue smoke.
  • Hydraulic Pressure Test: Bucket lifting the entire chassis to prove strong pump pressure.
  • Travel & Steering: Dual-track 360° counter-rotation to ensure peak motor health.
used cat excavator
used cat excavator

03. 100% Support for Third-Party Inspection (SGS / TÜV / CCIC)

We have absolute confidence in our equipment. We welcome any third-party inspection to give you 100% peace of mind.

  • Global Standards: We fully cooperate with international inspectors such as SGS, TÜV, or CCIC hired by you.
  • Our Guarantee: They can come to our yard to run tests, check the chassis, and review components. If any major undisclosed defect is found, your deposit is 100% refundable.

04. Comprehensive Export Documentation & Certificates

  • Hassle-Free Import: Every excavator comes with full legal export clearance documentation and origin certificates required by your country’s customs (such as Certificate of Origin to help reduce import tariffs).
  • Guaranteed Legality: No liens, no legal disputes. Every machine has a clean title and is 100% authorized for international resale and immediate operation in your country.
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used excavator

05.Direct Yard Pricing (Skip the Middlemen)

  • Unbeatable Cost Control: Because we own the physical yard and source machines directly across China, we eliminate broker commissions and agent markups.
  • The Best Value: We guarantee highly competitive pricing while maintaining premium quality, ensuring you get the fastest return on your investment.

after-sale protection

used excavator

20+ Years Expert Team & Lifetime Tech Support

  • Deep Expertise: Our yard has been deeply rooted in the used excavator industry for over 20 years. We aren’t just salespeople; we are machinery experts.
  • Rapid Response Support: We offer a comprehensive after-sales support system. Our veteran mechanics provide lifetime video technical support to help you troubleshoot codes or adjust hydraulic pressure via WhatsApp anytime.
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100% Serial Number Match & One-Stop Logistics

  • Anti-Fraud Match: The serial number on the machine’s metal plaque will 100% match your Proforma Invoice, Bill of Lading, and inspection docs. We support port verification—what you see is exactly what you get.
  • Seamless Global Shipping: We handle the entire process from our China yard to your destination port. Whether it’s Container dismantling, Flat Rack, or Ro-Ro shipping, we manage all export licenses, customs declarations, and fumigation.
used excavators

Expert Heavy Machinery Loading

  • Dismantling & Securing: Professional handling for Container (40HC), Flat Rack, or Ro-Ro shipping.
  • Damage-Free Binding: Every excavator is tightly locked with steel cables to prevent shifting during maritime transit.
  • Real Photos & Videos: Live loading photos and container tracking provided for every shipment.

Environment & Workshop&case

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  • used excavator
  • used excavator
  • used excavator
  • used excavators
  • used excavator
  • used excavator
  • used excavator
  • used excavtors